Customer experience is changing. No longer do brands dictate to consumers from the top down. While agencies still talk about above and below the line advertising, I’m questioning if there is a line at all. For me, right now, there’s only an experience. And if that experience isn’t satisfactory, your brand won’t last. While catering to a…
There are so many instant messaging tools. Slack, Telegram, Whatsapp, Line and WeChat. Just to name a handful. Our team started using Telegram because it works better than Whatsapp for less cluttered communication, and doesn’t interfere as much with personal comms. Most importantly, it’s GIF friendly. Working in a remote team, I use Telegram all day, everyday.…
We all have a desire to work somewhere beautiful and inspiring, or at the very least, in a harmonious space that allows for some interface with the outdoors- even if it’s just a collection of carefully looked after office plants. For those more permanently based behind a desk in a tall concrete building, it can…
Here are the facts: The UK has more than twice as many open plan workers as the global average and us Brits are twice as likely to hot-desk as our international neighbours, however, the UK is falling behind for engagement and workplace satisfaction. Steelcase partnered with the global research firm Ipsos to understand if the workplace…
We all know that oxygen is essential for life, but do we know how to maximize our intake of it to increase our productivity? According to research by the Human Cognitive Neuroscience unit at the University of Northumbria, inhaling oxygen before taking on a difficult task improved cognitive performance considerably. In this specific example, oxygen…
