I foresee that the future of work and Customer Success will be about driving efficiencies towards the end user, which means our focus will shift to people and not processes:
As head of Partner Management at WNDYR, I’m fascinated with ways in which we can enable human acceleration:
Take a look at the video below where I share my reason for why I believe passion beats risk when it comes to work and how this insight inspires me to guide our company on our shared journey.
There has never been a company in the history of the world where things haven’t gone wrong. In fact, I’m a strong believer that in our most epic challenges, we open up an opportunity for our greatest learnings. This is where Claire and I found ourselves some 15 months ago. As if time had stood…