How to be a client your deployment consultant loves
Want to know the secrets behind onboarding success? We’ve gathered the top tips from our deployment consultant team to ensure you and your team can reap the benefits of successful SaaS onboarding!
The World of Words and How Words Shape the World
“For last year’s words belong to last year’s language And next year’s words await another voice.” ― T.S. Eliot, Four Quartets Before I dive into the heart of this month’s blog post, I first need to tell you two mini stories to help me illustrate a bigger point. My first mini story. I’m not…
It Takes A Community To Teach A Machine
Machines Need To Learn From Us, But Do We Know How To Teach Them? In a world undergoing major transformational shifts as a result of artificial intelligence (AI), it’s easy to see why conversations tend to center around topics like data and algorithms – without these technical components, AI couldn’t exist. However, as is…
Stop Looking For The Answer, Ask A Question Instead
In January 2019, I will welcome in a new group of Masters students to Digital Research Methods and Design Thinking; two courses that I teach at Goldsmiths, University of London. I get just twelve weeks with each cohort and while I’m trying to teach them as many skills as I can during that time, there…
The Empathy Paradox
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou I struggled to write this blog this month. I re-read paragraphs I had written hoping they would turn into interesting nuggets that would make people want to Tweet…