We look at how you can steer your team through Digital Transformation with the help of WNDYR’s 5 Layers of Excellence.
Whether it’s the rise of mobility— or the working preference of Millennials— the modern workforce is experiencing a transformation and today’s leaders need to take notice.
As a result, any company wishing to transform and meet the needs of a changing and evolving workplace must begin by digitizing their work processes. In other words, as processes are added, reviewed, refined and digitised into a work management tool, teams will experience a regulated and more transparent output of work.
Certainly, this shift means that leadership teams will be able to direct better than ever. That is to say, an influx of new insights will allow leaders new ways to plan, execute and measure work at a strategic level.
What Not to Do
While most organizations are aware of the pressures and fears that come with digital transformation, their attempts to address these tension are often tactical and not strategic.
An example of this sort of short-sighted approach might look like this; organizations attempting to roll out legacy productivity tools, all the while thinking, “Well, this has worked before – why fix something that’s not broken?”
However, this reasoning is flawed; most initiatives like this fail because the tools and platforms introduced were not built for the demands of how people and companies work today. In the world of modern work, surviving and thriving requires bold steps – placing people and not technology, at the forefront of the digitisation process.
How Work Management tools help
A work management platform enables people to deliver predictable results more quickly by helping teams standardize workflow around best practices across the entire organization.
Furthermore, it helps think of modern work management tools as the spine and nervous system of all your work. In short, work management tools seamlessly connect your people, systems and tools while exhibiting the following features:
- One centralized place for all work: provides a deep record of all work activity and removes departmental silos
- Visibility and context: Enables permission-based visibility from the bottom up, and top-down; you can see everything — from progress and priorities, resources and outcomes
- Is simple and built for people: allows your teams to work in their chosen tools and provides elegant integrations
- Implementations that accommodate your team’s size and needs
- Designated onboarding and change management protocols are designed to ensure that your team adopts the new systems and make use of the digital tools
- Offers safety and security
- Allows you to measure anything: with a complete record of every project, analytic-driven insights and reporting are possible
A New Way Forward
As teams progress into work management tools, leaders should note the challenges that accompany this shift:
- Employees want systems that are connected, social and effortless to learn – professional onboarding cab make this easier than ever
- Technology has made the world smaller and more complex. Leaders will have to learn to successfully manage more diverse and dispersed workforces than ever before
- With an increased focus on speed and innovation, systems have to be precise to ensure consistent success
- As customer expectations increase and shift, organisational processes have to empower your team to successfully cater and deliver what customers require
In this new disruptive environment, leadership will require evolution as multiple functions are weaved together across departments and business units.
And the outcome? Your organisation and customers will benefit massively!
As your teams progress into working inside a comprehensive work management tool, the experience customers expect across product, service, and communication will become easier to deliver the more skilful your systems and processes become.
Similarly, the digitizing, disruption of and then refining of an organisation’s systems and processes now allow for improved organizational synergy and improved use of internal resources. Why? Because the new pace of work is no longer based on quarters – it’s continuous.
Disruption to transformation
In conclusion, the long term goal of digitization is building a work ecosystem that delivers acceleration. Acceleration is a state of human transformation where systems, processes and leadership activities all empower humans to deliver their best selves at work.
At WNDYR, our solution designers launch organizations into their digital transformation journeys by delivering user onboarding, change management consulting and work ecosystem building via platform integrations.