Optimization of individuals and teams going through the process of work and operational transformation

EXPLORE THE INTERSECTION OF HUMANS AND TECHNOLOGY WITH OUR TEAM

 

GAIN PERFORMANCE INSIGHTS AT A DEEPER LEVEL

 

Boost your company’s performance with Pattyrn, a machine-learning powered data platform that analyzes how you work through leading platform integrations.

Released for private testing during Q2 2019, Pattyrn will have a beta release in Q4 2019 with a wide public release scheduled for Q1 2020.

 

 

THE EVOLUTION OF CUSTOMER SUCCESS

WNDYR WHITE PAPER, 2019

In collaboration with Gainsight, The Evolution of Customer Success gathers lessons and insights from the world’s leading CS organizations.

Our white paper explores the journeys of leading CS organisations while sharing the impact that CS activities have had on their businesses, We also examines the results of a “Customer First” approach while offering everyone, from startup to enterprise, a structured approach to start small and evolve their efforts into a sophisticated CS approach.

 

 

ABUNDANT JOURNEYS AND FRACTURED FUTURES

WNDYR WHITE PAPER, 2017

We live in a world filled to the brim with choice - while this has delivered personalised products and services, the ever constant introduction of new technologies, shifting demands and changing expectations has left the world of customer experience in a bit of a mess. One thing is certain, the future is fractured.

Our paper proposes a new framework for reimagining the future of
customer experience by discussing four key areas that arise when brands, customers and technology meet

 

 
 

LET'S WORK TOGETHER

 
 

 

 

 

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