Have you also been reading a lot about blockchain? If you’re anything like me, you’ve had many conversations about it and have even bought some BitCoins (without really knowing what to do with them). So I’ve had a general idea of what it is for while, but I recently decided that it was time to really…
At WNDYR, we’ve begun hosting workshops all about Customer Success for our partners: The team structure, work processes, measurement of success, how to best onboard new clients and much much more. A challenge that partners often come back with is: How do we gather product feedback from our customers? There are a couple of methods…
As we head into a new year, and continue to grow as a startup, we’re thinking about how SaaS tools will evolve in 2017. With the growth of cloud computing services, the Software as a Service (SaaS) industry is expanding, which means that now, like never before, there are so many different kinds of tools that customers can…
It’s a new year, and a chance to realign, refocus and set our business focus for 2017, which also means getting our priorities straight. The general global consensus seems to be that 2016 was a year of massive change, with many challenges and shifts in the way we perceive global leadership and the way we do…
When prospecting for new clients, it’s important to be able to showcase your successes, but why do prospects and clients care so much about case studies? At WNDYR, we’ve been hosting webinars and workshops specifically for Customer Success leaders and teams in the SaaS industry. During one of these sessions, a question about case studies…
