In 2016, we designed and delivered onboarding for our partners in more than 20 countries around the globe. When WNDYR was born, we dreamt of helping people to become more productive in the workplace. Our partner’s clients have ambitious goals and that is what inspired them to purchase the solution. Here are three key lessons we…
What really defines company culture? I imagine that every entrepreneur would get defensive when someone pokes fingers at their company. It’s your baby; a smorgasbord of your time, sweat, toil, tears, heart. Justification maybe for why I felt slightly snubbed earlier this week when one of our amazing team pointed out that she thought our…
How are you going to be managing customer loyalty in 2017? I’ve been coming across a few posts these days on how companies can build customer loyalty in the new year, but none of them are addressing customer loyalty in the SaaS industry. There are two major factors that make B2B SaaS companies different from…
What is the connection between science fiction and the future? Where do the ideas that make up science fiction come from? Are they arbitrary imaginary thoughts or predictions based on real fears and/or excitement about the future? These are just some of the questions we discussed in one of our recent weekly “Wait, What?” team sessions, where we…
The most important thing that I have at my disposal as a Deployment Consultant is trust. And it is how we build and maintain that trust with our partners and clients that makes us different. While many companies don’t differentiate between partner clients, and end user clients, we have found that the two client profiles need vastly…
